Privacy Policy

Privacy Policy

Effective Date: [Insert Date] | Last Updated: [Insert Date]

Company Name: HLT Advisors (Pty) Ltd T/A Africa International Advisors

1. Scope & Applicability

This Privacy Policy applies to all users of africaia.com and associated digital platforms. By accessing our website, you consent to the collection, use, and storage of your data in accordance with this policy.

2. Information We Collect
Type of Data Examples Purpose
Personal Identifiable Information (PII) Name, email, phone number Contact and communication
Technical Data IP address, browser type, operating system Website performance & security
Usage Data Page views, time spent, clicks Analytics & site improvement
Marketing Data Email preferences, interaction with ads Email newsletters, promotions
3. How We Collect Data
  • Forms: When you contact us or subscribe to newsletters.
  • Cookies & Tracking: When you browse our website.
  • Third-Party Tools: Google Analytics, social media plugins, advertising networks.
4. Cookies & Tracking Technologies

We use cookies to enhance user experience and track website performance.

  • Necessary Cookies – Required for website functionality.
  • Analytics Cookies – Track website usage (Google Analytics).
  • Marketing Cookies – Used for advertising and retargeting.

Managing Cookies

You can manage or delete cookies through your browser settings. For details on how to disable cookies, visit www.allaboutcookies.org.

5. How We Use Your Information
  • To provide and improve our website and services.
  • To respond to inquiries and provide customer support.
  • To send marketing emails (only with user consent).
  • To comply with legal obligations.

We do not sell or rent personal data to third parties.

6. Data Sharing & Third Parties

We may share data with:

  • Service providers (hosting, email marketing, analytics).
  • Legal authorities if required by law.
  • Third-party advertising platforms for marketing purposes (only with consent).

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

7. Data Security

We take reasonable security measures to protect user data, including:

  • Encryption of sensitive data.
  • Secure servers and firewalls.
  • Access control to prevent unauthorized access.

However, no system is 100% secure, and we cannot guarantee absolute protection.

8. User Rights (POPIA & GDPR Compliance)

You have the following rights under South African POPIA and GDPR (EU users only):

  • Access & Correction: Request a copy of your data or correct inaccuracies.
  • Erasure ("Right to be Forgotten"): Request deletion of your data.
  • Objection to Processing: Opt out of marketing communications.
  • Data Portability: Request transfer of your data to another service provider.
  • Withdrawal of Consent: Change cookie settings or unsubscribe from emails.

To exercise these rights, email it@africaia.com

9. Email Marketing & Communications
  • Users can subscribe to our email newsletter.
  • We track email interactions (opens, clicks, forwards).
  • Users can unsubscribe at any time using the link in the email.
10. Data Retention

We retain personal data only for as long as necessary:

  • Marketing Data: Retained for 12 months (or until user opts out).
  • Technical & Usage Data: Retained for 6 months.
  • Client Communication Records: Retained for 5 years (for legal compliance).
11. Policy Updates

We may update this policy from time to time. Updates will be posted on this page, and significant changes will be communicated via email.